Meet The Team
Our team consists of thought leaders in supporting areas, visionaries, and individuals who are both customer- and results-focused.
Chief Executive Officer- Founder/Partner
Al King is the Chief Executive Officer at 360 Managed Services. With over 35 years of executive management experience in sales, marketing, and operations, Al founded 360 Managed Services, a managed services business, that represents over 150 combined years of proven experience and results in the areas of customer acquisition, retention, marketing, human resources, IT, call center management, and customer care and support.
President and Chief Sales Officer
Rick Baughman is the President and Chief Sales Officer of 360 Managed Services. With more than 25 years of senior executive management experience, Rick oversees all revenue, sales, and operations for 360 Managed Services and its subsidiaries. In this role he develops strategic sales plans that promote customer growth, revenue, and customer satisfaction for 360 Managed Service’s clients.
Director of Human Resources
Crystal Garcia is the Director of Human Resources for 360 Managed Services. She is a creative and technologically savvy HR professional with extensive experience managing and resolving complex organizational issues and aligning the people strategy to the needs of the business.
Corporate Culture Officer
Stephanie King is the Administrative Assistant and brings over 30 years of customer service and sales experience to 360 Managed Services as the Corporate Culture Officer. Her background spans multiple industries and ranges from call center analyst to private business owner.
Chief Security & Technology Officer
Anthony King is the Chief Security & Technology Officer and most recently was the Raytheon Missile Systems’ Chief Information Security Officer (CISO) and Director of IT Security/Governance, Risk, & Compliance responsible for fostering business relationships and integrating cyber security technologies and best practices to achieve strategic business goals from 2009-2016. Anthony is also the President and founder of Associated Konsultants with over 30 years of technical and business experience in computer and engineering environments, including 20+ years’ experience in management.
Chief Operations Officer
Chris Phillips is the Chief Operations Officer at 360 Managed Services. With over 25 years of management experience in operations, customer experience, and sales, Chris develops and delivers a best-in-class experience for 360’s clients and their customers.
Chris has held numerous senior management positions throughout the utility industry. Most recently, he served as Senior Vice President for Innowatts, a leading provider of AMI-enabled predictive analytics and AI-based solutions for utilities, energy retailers, and smart energy communities. Prior to Innowatts, Chris was Chief Operating Officer for XOOM Energy and was responsible for the end-to-end customer experience for North America including marketing, sales, billing and customer service. He also served as Vice President of Customer Operations for NRG managing a shared service organization for overall customer operations for more than 2 million residential, small business, commercial, and large industrial customers.