EVP and Chief Operations Officer
Chris Phillips is the EVP and Chief Operations Officer at 360 Managed Services. With over 25 years of management experience in operations, customer experience, and sales, Chris develops and delivers a best-in-class experience for 360’s clients and their customers.
Chris has held numerous senior management positions throughout the utility industry. Most recently, he served as Senior Vice President for Innowatts, a leading provider of AMI-enabled predictive analytics and AI-based solutions for utilities, energy retailers, and smart energy communities. Prior to Innowatts, Chris was Chief Operating Officer for XOOM Energy and was responsible for the end-to-end customer experience for North America including marketing, sales, billing and customer service. He also served as Vice President of Customer Operations for NRG managing a shared service organization for overall customer operations for more than 2 million residential, small business, commercial, and large industrial customers.
Chris holds a Bachelor of Science in Political Science from Texas A&M University with honors. He also holds, with honors, a Master of Business Administration and a Master of Management in Corporate Finance from the University of Dallas. Away from work, Chris enjoys family time, grilling out, movies, and spending time with friends and family by the pool.